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Workplace Diversity

Regular price $197.00

With the world being more mobile and diverse, diversity has taken on new importance in the workplace.

Participants of this course will be able to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace and even through their community.

The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.

Course Objectives:

  • Explain the definition, terms, and history of diversity
  • Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
  • List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
  • Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
  • Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
  • Understand and respond to personal complaints, and develop a support system to manage the resolution process
  • List the steps a manager should take to record a complaint, analyse the situation, and take appropriate resolution action

THIS COURSE ALSO ENTITLES YOU TO A 1 HOUR COACHING SESSION WITH SUCCESS COACH ROBYN RATCLIFF TO GIVE YOU STRATEGIES TO IMPLEMENT THE LEARNINGS FROM THIS COURSE. WHEN YOU HAVE COMPLETED THE TRAINING YOU WILL BE PROVIDED WITH A LINK TO BOOK IN YOUR COACHING SESSION.